Privacy Policy

Updated 10 june 2026

1. information we collect

We collect personal information that you provide to us when you make an enquiry or communicate with us.

This may include:

Name
Email address
Country of residence
Travel dates and preferences
Any other information you choose to provide

We may also collect information automatically through our website, such as cookies and analytics data.

2. how we use your information

We use your information for the following purposes:

To respond to your enquiries and provide proposals
To arrange transportation, accommodation and other travel services
To communicate with you about your booking
To improve our services and develop better travel experiences

3. sharing your information

To deliver the services you request, we may share your personal information with trusted third parties involved in arranging your travel, including:

Transportation providers
Accommodation providers
Activity and experience operators
Other service providers and agents

We only share the information necessary to complete your travel arrangements.

6. data retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting requirements.

When it is no longer needed, we will securely delete or anonymise it.

4. website and third-party services

Our website is hosted by Wix. We use third-party services to support our business, including:

Google Workspace (for email communications)
Square (for payment processing)
Website analytics tools to help us understand how our site is used and improve your experience

These providers may collect information in accordance with their own privacy policies.

5. data security

We take reasonable measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration and destruction.

However, no method of transmission over the internet is 100% secure.

7. your rights

You have the right to access, correct or request deletion of the personal information we hold about you.

To exercise your rights, please contact us at the address below.

8. contact us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us.

Kyoto Insight Tours
Email: privacy@kyotoinsighttours.com

Licensed Travel Agency
Type 2 Travel Agency Registration No. 2-1086
Registered with the Kyoto Prefectural Governor

Association Membership
Member, All Nippon Travel Agents Association (ANTA)

Address:

33-22 Sagatenryuji Kurumamichicho, Ukyoku, Kyoto 616-8373